0%
01
Of Calls Go Unanswered
Industry average across service businesses. Jumps to 35%+ during peak demand.
Built For Busy Phones
Stop Losing Customers to Voicemail.
14 missed calls by lunch. A voicemail box nobody wants to check. Customers already on the phone with the next listing on Google. Charlie answers every call, books every appointment, and chases every review. 9pm Saturday. 6am Tuesday. Forever.
No Setup Fee On Most Plans
Cancel Anytime
Live In Less Than A Week
The Elephant In The Room
"I Don't Want A Robot Talking to My Customers."
We hear it on every sales call. And we get it. Nobody wants their customer to feel like they're talking to a help desk.
But here's the truth — you want to grow. You've got humans already answering phones, missing calls between meetings, juggling texts at dinner. AI isn't here to replace your team. It's here so your team can finally breathe.
Your customer doesn't care how it happens. They care that it happens. A real answer. A confirmed time. A text that says "we've got you booked for 2pm." That's the whole game.
AI is here. The businesses adopting it now are the ones still standing in five years. Charlie picks up, books the appointment, texts the confirmation, drops it on your team's calendar. You stay human where it counts.
Charlie isn't replacing your team.
Charlie's making sure that customer never goes to the next listing on Google.
The Brutal Math
Your Phones Are Bleeding Money. You Just Can't See It.
Every missed call is a customer who calls the next listing on Google. Here's what's actually happening on phones across every industry right now.
0%
02
Never Call Back
If they can't reach you on the first try, they call whoever picks up next.
$45–120K
03
Lost Per Year
Average business's annual revenue loss to missed calls. Pulled across thousands of shops surveyed.
Sources · Invoca · BrightLocal · Salesforce
Run Your Numbers
How Much Are You Losing Right Now?
Slide the dials. We'll do the math. Most owners are floored by what they see.
You're losing roughly
$0
/month
That's
$0
/year
Charlie pays for herself in week one.
Math · (calls/wk × missed %) × close rate × ticket × 4.3 wks. Assumes you'd close at the same rate as your existing calls.
How Charlie Works
From Signed Agreement To Live Phones In Less Than A Week.
-
01
We Learn Your Business
30 minutes on a call with us. You talk about your business the way you'd talk to a new hire. By the end, Charlie knows your hours, your prices, your quirks, and exactly how you'd answer the phone if you weren't busy running things.
-
02
We Build & Train Charlie
We build her. We train her. We stress-test her against the weirdest calls you've ever taken. You don't lift a finger. You don't change your number. You don't tell a single customer anything.
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03
Charlie Picks Up
Day 7. The phone rings. Charlie picks up before the second ring. By dinner you've got bookings on the calendar you didn't have to fight for. You eat your food hot for the first time in months.
What Charlie Does
Everything A $4K/Month Receptionist Does. Without The Sick Days.
One agent doing the job of three. Voice. Text. Scheduling. Reviews. Re-engagement. All under one roof, all at one price.
24/7 Voice Answering
9pm Saturday. 6am Tuesday. The lake. Your daughter's recital. Charlie picks up while you live your life. Real conversations, not phone-tree hell.
2-Way Text
Nobody wants to leave a voicemail anymore. They want a text back in 30 seconds. Charlie sends it, answers the next question, and books them before they get distracted.
Smart Scheduling
No more screenshot tag with the front desk. No more double-bookings. No more "sorry, that's not actually open." Charlie sees your calendar like you do and books accordingly.
Auto Google Reviews
The reason your competitor outranks you isn't their website. It's their 412 reviews to your 27. Charlie asks every happy customer the moment they're happiest. Reviews stack up while you sleep.
Live Dashboard
Finally know which ads actually work. Finally know what your team is saying on the phone. Finally know the real reason customers don't book. No more guessing where the money goes.
Re-engagement
That spreadsheet of 800 old leads you keep meaning to call? Charlie works it. Quietly. In the background. You wake up to bookings from names you forgot you had.
What You're Really Buying
Picture Your Week, Two Weeks From Now.
Monday morning. You walk into the office at 8:15. The lights are already on. Eleven appointments are on the board for the day — three of them booked at 9pm last night, while you were at your kid's game.
Your front-desk person is making coffee. Not stress-juggling three ringing lines. The texts that came in at 5:30am? Already answered. The voicemail box you used to check at lunch and dread? Empty.
You haven't apologized for a missed call in two weeks. You haven't double-booked anyone in a month. Six new five-star reviews dropped this week alone. Your Google rank is climbing for the first time in a year.
This is what you're actually buying. Not "AI voice answering." Not "live dashboard." A quieter phone. A calmer team. A business that keeps growing while you sleep — and a life that finally fits around it instead of the other way around.
You didn't start this business to babysit a phone. Charlie's doing the babysitting now.
Pricing
Pick A Plan. Cancel Anytime.
Month-to-month. No long-term contracts. Plans get better with time as Charlie learns your business.
Voice
Tier 01
For when the only thing killing you is missed calls. Every ring gets answered. Every caller becomes a lead. That's it.
$
497
/mo
billed monthly
One-Time Setup
$997
Get Charlie Now
book a demo
- Every call answered, every hour, every day
- Hot leads routed to your team in real time
- Names, numbers, and intent captured before they hang up
- Hear every call back. Settle every "who said what."
- ~150 calls/mo included (overage: $1.50/call)
★ Most Popular
Voice + Text + Reviews
Tier 02
For the owner already losing customers to voicemail AND losing rank to better-reviewed competitors. Charlie fixes both, this month.
$
997
/mo
billed monthly
One-Time Setup
$2,000
Promo · Waived
Get Charlie Now
book a demo
Everything in Voice, plus:
- Customers get a reply even when you're asleep*
- That missed call gets a text in 6 seconds, before they call your competitor
- Booked, confirmed, and reminded. No-shows drop by the second week
- Five-star reviews stack up while you work
- 3am, 11pm, Christmas Eve — leads still get captured
- ~400 calls/mo included (overage: $1.40/call)
Concierge
Tier 03
For the owner who's done managing the front desk in their head at 11pm. Charlie runs the whole thing. You run the business.
$
2,497
/mo
billed monthly
One-Time Setup
$2,000
Promo · Waived
Schedule A Call
or get started now →
Everything above, plus:
- A real human you can text. Same one. Every month.
- Charlie gets sharper every 30 days. You see the bookings climb.
- Old leads turned into cash. Most clients pay for the tier on this alone.
- The weird stuff your business does, automated around it
- Something breaks at 8pm Friday? You get a human, not a ticket.
- Unlimited calls (fair use)
Included In Every Plan
- Done-For-You SetupWe build, train, and connect Charlie
- Live In Less Than A WeekFrom signed agreement to ringing phones
- Daily MonitoringCharlie gets smarter with every call
- Call Reporting DashboardEvery call, every booking, every miss
- No Long-Term ContractsMonth-to-month, cancel anytime
- Same Overage RateIf you go over, same per-call rate, no penalty
- Love It Or Leave ItHate Charlie? Walk away, no penalty
- Charlie CRMFull CRM access, branded as yours
* A2P 10DLC carrier registration is required for SMS. We handle it, but it can add 1–2 weeks (or we can pre-warm a number to speed it up).
No Contracts. No Penalties. No Catch.
Charlie is month-to-month. If she's not making you money, you cancel. We'd rather earn it every month than lock you in. We're betting our business that you'll stick around.
Cancel Anytime
·
No Long-Term Contract
·
30 Days Notice
Common Questions
Real Answers. No Jargon.
-
Call (770) 525-8380. Right now. We'll wait. Most people get 30 seconds into the call before they realize Charlie isn't human. She pauses. She listens. She handles the angry ones. She handles the chatty ones. She sounds like the best front-desk person you ever hired, on her best day, every day.
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Yes. You keep your number. You keep your branding. Your customers will never know anything changed. The only difference they'll notice is that someone actually picks up. We handle the technical side. You handle nothing.
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7 days. From signing to live phones. Faster than most agencies return your first email. Day 1 we talk. Days 2–5 we build. Days 6–7 we test. Day 8 you're on the phone with a customer who would've gone to voicemail last week. (Heads up: if you need SMS, A2P 10DLC carrier registration can add 1–2 weeks. We can pre-warm a number to speed it up.)
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Charlie knows your business cold. Your hours. Your prices. Your weird Tuesday policy. When something stumps her, she does what a good employee does — takes a message, gets the callback on your calendar, or transfers to a human. She doesn't bluff. She doesn't make stuff up. She doesn't promise things you can't deliver.
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Same per-call rate. No penalty. No "gotcha" invoice at the end of the month. If you blow past your tier two months in a row, we'll move you to the plan that actually fits. We'd rather have you for five years than gouge you for one.
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No. Month-to-month with 30 days notice. We've built the business on retention, not lock-in.
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Charlie is built for the phone and everything around it. Calls, texts, scheduling, reviews, follow-ups. If you also need a website rebuild or SEO, we do it for $500/mo as an add-on. Most owners come to us with a site that works fine. The phone is what's bleeding.
Book A Demo
Pick A Time. We'll Bring Charlie.
Grab a slot that works. The calendar below is live.
Don't Take Our Word For It. Call Charlie.
The fastest way to know if this is for you · hear Charlie pick up the phone · right now.
(770) 525-8380 Try Charlie Live →